Trimbey Healthcare consulting supports organisations to achieve significant improvements in patient experience, clinical outcome and employee engagement measures.
Director Lysanda Hollands has over 25 years' experience in both clinical & quality improvement managerial roles in both public & private health sectors.
She is a leader in driving performance improvement in organisations with a key focus in customer satisfaction, employee engagement, clinical outcomes and patient safety. Lysanda's unique set of skills allow her to coach and mentor healthcare leaders to reach their potential by empowering them to achieve results and think differently about the core outcomes they wish to achieve for themselves and their customers.
Lysanda combines high level of skill in clinical nursing with years of management experience at the coal face of healthcare. This is combined with roles in education, quality, service improvement and senior management roles working with people from senior executive level to staff who deliver direct patient care.
In previous roles as Studer Group Australasia's Director of Knowledge & Performance and Senior Coach, Lysanda has lead the introduction of the Studer improvement/change management initiatives across individual Public & Private facilities and 'System' organisations throughout Australia, Asia & New Zealand. This along with her expertise in leadership coaching and development she has supported organisations to achieve exemplary improvements in patient experience, employee engagement, clinical outcomes and business performance measures.
Lysanda is results orientated and is expert in data analysis, presentation and the use of data to drive and monitor operational performance and improvement. She has an in depth knowledge of service improvement frameworks and accreditation processes and is recognised as an expert in her field.
Lysanda has a strong reputation with many stakeholders and is asked to provide her expertise to a range of healthcare organisations.